As leaders, it's easy to assume our job is to provide answers.
After all, people come to us with questions because they want solutions. We want to be helpful, save time and remove obstacles. But have you ever noticed how often someone asks for advice, agrees wholeheartedly with it… and then does absolutely nothing?
We've all been there.
Someone offers us genuinely brilliant advice. We nod along. We can even see that it's the right thing to do. Yet days or weeks later, nothing has changed.
Not because the advice was wrong.
Because it wasn't ours.
Why advice doesn't always lead to action
Advice has its place. Sometimes people genuinely need information or expertise. But when someone is wrestling with a challenge, they're often not looking for someone else to solve it. They're looking for the confidence, clarity or motivation to solve it themselves.
That's where coaching is different.
Rather than jumping straight to solutions, coaching creates space for people to think. It helps them untangle what's really going on, challenge their own assumptions and uncover solutions that feel authentic to them.
And when people arrive at their own conclusions, they're far more likely to take action.
The power of better questions
Instead of saying:
"Here's what I think you should do..."
A coaching approach might sound more like:
- What's making this difficult?
- What have you already tried?
- What's really getting in the way?
- What would success look like?
- What's one small step you could take this week?
These aren't magic questions.
They're invitations to think differently. Often, people already know the answer, they just haven't had the opportunity to slow down enough to hear it.
What this means for leaders
This is one of the biggest shifts I see in leadership. Many managers believe they add value by having all the answers. They become the team's problem-solver, decision-maker and rescuer.
It feels productive.
But over time, something else happens.
The team becomes dependent.
People stop thinking for themselves because they know someone else will step in. Confidence drops, ownership decreases and the manager ends up carrying more and more of the workload.
Coaching offers a different approach.
When leaders ask thoughtful questions instead of immediately providing solutions, they help people develop confidence, accountability and independent thinking.
It's not about saying less.
It's about creating conversations that help people think more.
A small challenge for this week
The next time someone comes to you with a problem, resist the urge to solve it straight away.
Instead, ask one more question.
You might discover that they already have more of the answer than they realise.
And in helping them find it for themselves, you've done far more than solve today's problem, you've helped them build the confidence to tackle tomorrow's.
Great leadership isn't about always having the answers. It's about creating the conditions where other people can find theirs.
If you're looking to develop leaders who coach rather than simply direct, I'd love to have a conversation about how coaching skills can transform the way your people lead.


